Gaya APA
Han, Flora. (2000).
Productivity & Service Quality : An Essential Reading For Service Providers .
Prentice Hall:
Prentice Hall.
Gaya Chicago
Han, Flora.
Productivity & Service Quality : An Essential Reading For Service Providers.
Prentice Hall:
Prentice Hall,
2000.
Text.
Gaya MLA
Han, Flora.
Productivity & Service Quality : An Essential Reading For Service Providers.
Prentice Hall:
Prentice Hall,
2000.
Text.
Gaya Turabian
Han, Flora.
Productivity & Service Quality : An Essential Reading For Service Providers.
Prentice Hall:
Prentice Hall,
2000.
Print.